Healthcare

AI Chatbot for Medical Clinic Website: Complete Setup Guide

Patients ask the same 20 questions every day. Your staff shouldn't answer them manually. Here's how to set up SLAtech AI Medical for your clinic.

Why Clinics Need an AI Chatbot

A typical private clinic receives 50–100 patient inquiries per week via phone, email, and website contact forms. The top 15 questions account for 70% of all inquiries: working hours, insurance accepted, appointment booking, doctor availability, price list, address, preparation instructions.

Every minute your staff spends answering "Do you accept Maccabi?" is a minute not spent on patient care.

What SLAtech AI Medical Does

  • Answers patient questions 24/7 from your clinic's own documents
  • Captures appointments - patient fills in name, phone, preferred date
  • Emergency redirect - detects keywords like "chest pain", "I can't breathe" and immediately shows emergency numbers (101/112)
  • Multilingual - Hebrew, Russian, English, Arabic automatically
  • GDPR-aligned - encrypted at rest and in transit; hosting jurisdiction agreed per client on request

Emergency Safety: Non-Negotiable

SLAtech AI Medical includes built-in emergency detection. When a patient message contains emergency keywords in any supported language, the bot immediately responds with emergency contact numbers and does not attempt to answer the medical question. This is a safety feature that cannot be disabled.

Emergency numbers shown: 101 (Magen David Adom), 112 (Police/Fire/Emergency).

What SLAtech AI Medical Does NOT Do

SLAtech AI Medical provides information only from your clinic's documents. It does not diagnose conditions, recommend treatments, interpret test results, or give medical advice. Every response includes a disclaimer directing patients to consult their doctor. This is by design and cannot be changed.

Setup Guide: 48 Hours to Live

  1. Day 1, morning: Submit your clinic website URL and any PDF documents (price list, service guide, doctor bios)
  2. Day 1, afternoon: We configure SLAtech AI Medical with your clinic name, working hours, insurance providers, and emergency numbers
  3. Day 2: Review a test conversation, approve, receive the embed script
  4. Go live: Paste one script tag on your website

GDPR and Patient Privacy

  • Hosting jurisdiction agreed per client on request; data encrypted at rest and in transit
  • Conversations are not used to train AI models
  • No persistent cookies on patient browsers
  • Compliant with Israeli Privacy Protection Law 5741
  • Data export and deletion available on request

Disclaimer: SLAtech AI Medical provides informational responses based on your clinic's own documents only. It does not provide medical advice, diagnosis, or treatment recommendations. Always consult a qualified healthcare professional.

Request a free SLAtech AI Medical demo for your clinic →
48-hour setup. GDPR compliant. Hebrew native.
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