Why Clinics Need an AI Chatbot
A typical private clinic receives 50–100 patient inquiries per week via phone, email, and website contact forms. The top 15 questions account for 70% of all inquiries: working hours, insurance accepted, appointment booking, doctor availability, price list, address, preparation instructions.
Every minute your staff spends answering "Do you accept Maccabi?" is a minute not spent on patient care.
What MedBot Does
- Answers patient questions 24/7 from your clinic's own documents
- Captures appointments — patient fills in name, phone, preferred date
- Emergency redirect — detects keywords like "chest pain", "I can't breathe" and immediately shows emergency numbers (101/112)
- Multilingual — Hebrew, Russian, English, Arabic automatically
- GDPR compliant — data stored in the European Union, EU
Emergency Safety: Non-Negotiable
MedBot includes built-in emergency detection. When a patient message contains emergency keywords in any supported language, the bot immediately responds with emergency contact numbers and does not attempt to answer the medical question. This is a safety feature that cannot be disabled.
Emergency numbers shown: 101 (Magen David Adom), 112 (Police/Fire/Emergency).
What MedBot Does NOT Do
MedBot provides information only from your clinic's documents. It does not diagnose conditions, recommend treatments, interpret test results, or give medical advice. Every response includes a disclaimer directing patients to consult their doctor. This is by design and cannot be changed.
Setup Guide: 48 Hours to Live
- Day 1, morning: Submit your clinic website URL and any PDF documents (price list, service guide, doctor bios)
- Day 1, afternoon: We configure MedBot with your clinic name, working hours, insurance providers, and emergency numbers
- Day 2: Review a test conversation, approve, receive the embed script
- Go live: Paste one script tag on your website
GDPR and Patient Privacy
- All data stored in the European Union (EU)
- Conversations are not used to train AI models
- No persistent cookies on patient browsers
- Compliant with Israeli Privacy Protection Law 5741
- Data export and deletion available on request
Disclaimer: MedBot provides informational responses based on your clinic's own documents only. It does not provide medical advice, diagnosis, or treatment recommendations. Always consult a qualified healthcare professional.
48-hour setup. GDPR compliant. Hebrew native.
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