23 questions buyers actually ask before evaluating SLAtech

Yes. /v1/query/ask, /v1/leads, /v1/landing/{site}/{lang}/{slug} и related endpoints are documented и available к paying customers on the Pro tier and above. Webhook events для lead capture and query-completed are exposed via the admin platform. An SDK package (npm @@slatech/bot-sdk + pip slatech) is on the platform-evolution roadmap.

Google Calendar and Outlook two-way sync ship as first-class integrations on the Pro tier. Per-practitioner / per-stylist / per-instructor availability rules are configurable, including slot durations, buffer times, day-off patterns и prerequisite-level gating. The bot handles reminders, cancellations and reschedules via the same calendar integration; no separate "meetings" SKU is required (Drift charges this separately as Drift Meetings).

No. The RAG pipeline returns "I don't know — let me connect you with a human" rather than guessing whenever retrieval confidence falls below the configured threshold. Every response carries а confidence + factuality + hallucination flag visible в the admin Inbox for auditability. The Medical vertical adds PHI / PII auto-redaction at message ingest для regulated-industry compliance.

Web widget, Telegram bot and WhatsApp Business (Cloud API) are bundled in the Pro tier (€89/month) и above. Most competing platforms charge WhatsApp as an add-on, are web-chat-only, or social-DM-first. See /en/vs/landbot/ и /en/vs/manychat/ for the channel-coverage gap.

Yes. Infrastructure is hosted в Microsoft Azure West/North Europe; sub-processors (OpenAI, Cohere, SendGrid, Sentry, Cloudflare) are governed by SCC 2021/914. Customer data is never used к train AI models. A Data Processing Agreement is generated on request via the admin platform. A full Data Subject Request portal lives in the admin platform.

Email [email protected]. Setup-time questions and pre-sales conversations are handled directly by the founder. Existing customers reach support via the admin platform's in-product chat (which is itself а SLAtech bot — meta).

Quiz Mode is a feature in SLAtech Education that turns each uploaded lesson into a randomised practice quiz. The same content drives both the live Q&A bot и the per-topic self-test loop. Each quiz generates fresh с randomised order and phrasing — students cannot game it by memorising answers. Designed as а practice tool, not а graded assessment; the lecturer remains the grading authority.

Enterprise tier offers SAML SSO, role-based access control, audit-log export and single-tenant deployment. Starter / Pro / Scale tiers use email + password authentication on the admin platform. SSO is on the standard Scale-tier roadmap но not shipping yet — contact [email protected] if это blocks evaluation.

Yes — all three ship as first-class CRM integrations on the Pro tier (€89/month) и above; a generic JSON-POST webhook covers in-house CRMs. Beauty, Fitness and Event verticals also wire industry-specific platforms (Mindbody, ClubReady, Glofox, Aisle Planner) via webhook. Deep PMS sync (Mews, Cloudbeds, Opera) для Hospitality is on the Enterprise roadmap.

Hebrew (RTL polished), Russian and English are first-class по умолчанию; the multi-language detection layer auto-routes per visitor message. The admin UI itself renders correctly в Hebrew RTL without the layout bugs visible in Drift, Intercom and Tidio Hebrew admin views. Arabic llms.txt mirrors ship для Med, Hospitality and Business verticals (full Arabic UI follows the next localization wave).

SLAtech Legal's UPL safeguard routes every substantive legal question к "an attorney will follow up" instead of letting the bot answer. Intake-triage и logistics questions (fee structure, consultation procedure) are handled by the bot; legal advice is never generated. A conflict-check prompt collects opposing-party names during intake и flags review-required в the admin Inbox before any consultation is confirmed.

General Practice, Dentistry, Dermatology, Orthopedics, Cardiology, Gynecology, Pediatrics, Aesthetic Medicine, plus a generic "Other" template. Each specialty arrives с industry-tuned FAQ templates, tone-of-voice presets and pre-visit instruction triggers (patch-test reminders, fasting requirements, whitening prep). PHI/PII auto-redaction масks Israeli IDs, EU phone formats, medical record numbers at ingest.

SLAtech is a European AI chatbot platform shipping nine industry-specialised conversational agents (Medical, Education, Hospitality, Sales, Legal, Beauty, Fitness, Event, Business) on one EU-hosted multi-tenant infrastructure. Hebrew, Russian and English are first-class; pricing is flat-rate from €39/month per bot without per-resolution overages.

Starter is €39/month (one widget, up to 5,000 monthly conversations). Pro is €89/month (unlimited conversations, web + Telegram + WhatsApp Business, calendar sync, CRM webhooks). Scale is €199/month (multi-bot, CRM bidirectional sync, dedicated success rep). Enterprise is custom-quoted. All tiers include a 14-day free trial; no credit card required к start.

https://status.slatech.ai/ — real-time service status across 12 production components, 60-second cache. Updated by а synthetic-monitor Worker job that probes every key endpoint и records the result. The status page also links к the historical incident log.

Yes. The Scale tier (€199/month) supports multi-bot deployment (one bot per location / programme / agency client) с per-bot reporting и per-bot CRM webhook routing. Agencies typically manage 5-15 client bots from one admin account. The Enterprise tier offers single-tenant deployment для maximum isolation.

About 10 minutes для the web widget on a single site. Calendar integration adds another 10-15 minutes. CRM webhook setup adds 5 minutes. No "implementation specialist" rollout cycle is required — SLAtech is self-serve from signup; no discovery calls; no CSM-led onboarding required (Drift's posture).

Each vertical bot ships с industry-tuned FAQ templates seeded on signup — Botox vs filler (Beauty / Med Aesthetic), gel vs acrylic nails (Beauty), patch-test protocols (Med Dermatology), RSVP tracking (Event), per-stylist calendars (Beauty), membership-plan triage (Fitness), UPL safeguards (Legal). Generic platforms (Intercom Fin, Chatbase) ship one English-first AI и expect the customer к author all the industry copy from scratch.