Knowledge Base

Train Your Bot on Your Content

Feed your website, PDFs and custom knowledge to your bot. The more content you add, the better the answers.

Why It Matters

Your Content, Your AI

🧠

AI learns your business

Your bot answers based on the content you provide. Add your website, product docs and FAQs for accurate answers.

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Auto-sync keeps it fresh

Enable auto-sync and your bot re-crawls your site automatically. New pages and updates are indexed without manual action.

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Private knowledge stays private

Add confidential information as Private Knowledge. It's used to answer questions but never shown publicly.

How to Feed It

4 Ways to Add Knowledge

1

Crawl your website automatically

In Admin → Sites → your site → Ingestion → enter your sitemap URL or homepage URL → click Crawl.

We scan and index all your pages automatically.

2

Add PDFs and documents

Go to Private Knowledge → Upload File. Supports PDF, DOCX, TXT. Great for price lists, manuals, internal FAQs and product specs.

3

Add manual text

Go to Private Knowledge → Add Text. Type or paste any content — operating hours, policies, custom Q&A pairs. Instant indexing, no crawling needed.

4

Enable auto-sync

Go to Sites → your site → Settings → enable Auto-sync. Your bot re-crawls your site daily and picks up new or updated content automatically.

Pro Tips

Make Your Bot Smarter

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Write clear Q&A pairs

Add common questions as Private Knowledge in Q&A format. Direct Q&A gives the most accurate bot answers.

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Remove outdated pages

After a redesign, delete old indexed documents in the Documents page. Outdated content confuses the bot.

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Use Private Knowledge for edge cases

When the bot gives a wrong answer, add the correct answer as Private Knowledge with High Priority enabled.

Ready to build your knowledge base?

Start free.

Add your first URL in 30 seconds.