70+ Features. Every One Built for a Reason.
Built by engineers who've been running critical 24/7 systems for 20+ years. Every feature exists because a real customer needed it.
5 Ways to Put Your AI Assistant in Front of Customers
Pick one, pick all — the same AI assistant answers through every channel.
Embed Widget
One script tag. Works on WordPress, Wix, Webflow, custom HTML — any platform.
Direct Link
Share chat.slatech.ai/s/{key} via WhatsApp, Instagram bio, email. No website needed.
QR Code
Download PNG or SVG. Print on tables, doors, menus. Scan → instant chat.
Telegram Bot
Connect via @@BotFather in 2 minutes. Same AI, new channel.
Google Business
Add chat link to Google Maps. Customers find you in search → click Chat → instant answers.
Your AI Assistant Knows What You Tell It
From whole sitemaps to single Q&A pairs — every knowledge source, covered.
Auto-Crawl Sitemap
Submit URL or sitemap — content indexed in minutes.
Multiple Sitemaps
Each sitemap accumulates independently.
Auto-Sync Schedule
1 / 3 / 7 day intervals per sitemap.
PDF & Word Upload
Lecture notes, manuals, price lists.
Private Knowledge QA
Exact answers that bypass AI search.
FreeText Knowledge
Policies, pricing tables, product specs.
High Priority Override
Injected first, always wins.
Knowledge Gap Auto-Fill
GPT suggests answers → approve in one click.
Visitor History
Full conversation history per unique visitor — visible в admin /Visitors.
Welcome Menu
Quick-reply buttons on chat open.
Bot Templates
Pre-built knowledge starter templates per vertical.
Visitor File Attach
Guest attaches a text file (.txt/.csv/.md/.json/.xml) mid-conversation — bot uses it as context. Tenant-opt-in.
Auto-Translate UI
Any language, zero configuration.
Turn Visitors into Conversations
Catch the right moment, route the right question, close the right lead.
Proactive Message
Bubble appears after N seconds of inactivity.
Smart Escalation
Email / call / WhatsApp when AI assistant can't help.
Lead Capture
Contact form after 2 unresolved questions.
Webhook / Zapier
HMAC-SHA256 signed, 3× automatic retry.
A/B Testing
Statistical z-test, auto-applies winner.
Chat Topics
GPT clusters all questions by theme.
URL Campaigns
Different messages per page / UTM source.
SSE Streaming
Token-by-token like ChatGPT.
Quick Replies
Preset buttons for common questions.
Explain Simpler
One click rephrases in plain language.
Live Chat — Operator Handoff
Visitor clicks "Talk to a person" → operator takes over from AI in real time. Full message history, claim/release/close controls.
AI Assist for Operators
One-click "Suggest Reply" drafts a grounded answer from your knowledge base. Operator reviews, edits and sends.
Department Routing
Queries auto-classified to Sales, Support, Billing or any custom department. Per-department webhook, email, Telegram and prompt override.
Telegram Broadcasts
Visitors subscribe via /subscribe. Send updates and announcements to all subscribers from the Admin UI.
Answer Feedback
Every AI assistant answer shows 👍/👎 buttons. Feedback data feeds into Knowledge Gaps analysis automatically.
Know Exactly What's Working
Every question, every visitor, every dollar — accounted for.
Live Visitor Dashboard
Real-time visitor feed.
Conversation Replay
Full dialogue history + PDF export.
Cost Dashboard
Per-query cost, projected monthly.
Weekly Win Email
ROI report every Monday morning.
Visitor List
Full history per unique visitor.
UTM Tracking
Instagram, WhatsApp, Email attribution.
Resolution Rate
% of questions answered without fallback.
Top Unanswered
Your knowledge gap list.
QueryLog + GeoIP
IP, country, referrer, sessionId.
Shareable Stats Page
Public stats for social proof.
Audit Logs
Every admin action logged — who, what, when, from where.
White-Label & Commissions for Agencies
Resell SLAtech under your brand. Manage dozens of clients from one dashboard.
White-Label Widget
Remove SLAtech branding from Business+ plan.
Agency Dashboard
All clients in one view, impersonate any.
Monthly PDF Reports
White-label, auto-sent 1st of month.
Commission Tracker
30% recurring, automated payout requests.
Sub-accounts
Agency manages client sub-accounts.
Partner Program
Referral link + earnings dashboard.
Connect to Everything You Already Use
Outbound webhooks, inbound MCP, native Shopify — all tenant-scoped.
Quality You Can Verify, Not Just Trust
Every retrieval re-ranked. Every response scored. Every conversation summarised and tagged automatically — visible in admin Inbox.
Cross-Encoder Reranker
Two-stage retrieval. Vector search returns top-20; cross-encoder model (Cohere or ONNX) re-ranks к top-5. Wired into every query — fewer irrelevant chunks reach the LLM.
LLM-as-Judge Response Scoring
Every bot response evaluated on factuality, hallucination and confidence. Scores visible per-message в admin Inbox.
Conversation Summary
Worker periodically generates 2-line summary of each conversation. Speeds up operator handoff и triage.
Conversation Tagger
Worker auto-tags conversations (sentiment, escalation signals) for analytics. Visible per-conversation в admin.
Workflows & Intelligent Routing
Visual workflow builder с 9 step types. Vertical-routing analytics с per-tenant intent breakdown.
Workflow Engine
Admin builder с 9 step types: AI generate, delay, e-mail, HTTP call, memory recall/record, tool call, webhook dispatch, log. Manage edits + runs + tools в admin /Workflows.
Vertical Routing Analytics
Admin /Analytics/Agent/Routing shows per-vertical intent breakdown — surfaces "graduate к Med/Legal/…" recommendation when traffic concentrates.
Background Workers Keep It Running
Self-healing vector index, sitemap monitoring, GDPR fulfillment, full audit trail — all in admin platform.
Document Vector Reconciliation
Worker job repairs orphaned vectors (deleted docs, broken refs) automatically. Index stays consistent без manual intervention.
Orphan Document Cleanup
Worker job removes stale or unreachable documents per retention policy.
Sitemap Failure Alert
Worker monitors tenant sitemap responses. Admin notified when sitemap returns 404 / 5xx.
Health Alert Service
Per-tenant background health checks. Admin gets alerts when bot response anomalies detected.
Crawl History
Admin /CrawlHistory shows every URL crawl с timestamp + response code + last-modified.
GDPR DSAR Fulfillment
Admin /GdprRequests page для processing data-export / deletion requests under GDPR. Backed by GdprService.
Audit Logs
Admin /AuditLogs page logs every admin action — who, what, when, from where. Exportable.
Demo Sessions
Admin /DemoSessions для managing sandbox tenants — evaluation flows без billing.
System Knowledge Templates
Admin /SystemKnowledgeTemplates — pre-built knowledge packs per vertical (clinic, hotel, law firm) loaded on signup.
Pro tools for your business
When the bot is live, you need tools to keep it sharp. Everything below is in the admin platform — no developers needed.
Test Before Deploy
Try the bot on your real questions in admin /TestChatbot before visitors see it. No surprises after launch.
Golden Questions
Pin your 50 most important customer questions. Bot must answer them correctly — re-run weekly to verify quality stays high.
Post-Conversation Surveys
Visitors rate bot helpfulness after the conversation. CSAT + NPS distribution в admin /Surveys.
Multi-Site Management
Chain of 50 locations? One tenant manages every bot. Per-site reports, shared billing, freshness indicators.
Lead Pipeline
Leads from the bot flow into pipeline stages — Hot Intent / Browsing / Objection / Stalled — automatically tagged.
Turn Chats Into FAQ
Real conversations get reviewed в admin /Training. Approve the best answers — они promote automatically into the knowledge base.
Safety Rules
What the bot must not discuss. How к respond on flagged topics. Per-vertical rule packs in admin /Safety.
Compliance Dashboard
DPA, BAA, retention policy, cookies — all compliance posture в one admin screen (/Compliance). Severity badges, decision tracking.
Hebrew & RTL -
First-Class, Not an Afterthought
Most chatbot platforms treat Hebrew as a translation layer bolted on top. SLAtech Business was built with Hebrew as a primary language from day one.
- Full right-to-left layout - widget, messages, buttons, inputs
- Heebo font loaded natively for correct Hebrew typography
- AI detects Hebrew automatically using 6-level language priority: localStorage → html[lang] → Unicode content analysis → WidgetSettings → browser → default
- Handles natural Hebrew-English mixed writing - Hebrew sentences with English product names
- RTL and LTR can coexist on the same page without conflicts
- Language picker in widget header - visitor can override anytime
See every feature live
on your own website.
Request a free demo. We'll set up SLAtech Business on your actual URL - Hebrew support included from day one.
- Live demo on your website URL
- All features available during 14-day trial
- Hebrew + RTL configured from day one
- No commitment, no credit card needed
Request a Free Demo
No spam. No credit card. Reply within 2 business hours.
Buyer evaluation tools
Four self-serve tools для evaluating SLAtech (or any AI chatbot vendor) without a sales call: