Feature · SLAtech Business

Shopify Chatbot — Auto-Syncs Products & Pages

A chatbot is only as useful as its product knowledge is current. SLAtech Business listens to Shopify webhooks and re-indexes your catalogue the moment you change a price, add a product or pull a SKU.

Real-time
Sync latency
HMAC
Security
0
Manual work
5 min
Setup time

Sound Familiar?

📆

Product Info Goes Stale

You launch a new SKU on Monday. The bot still recommends last month's catalogue on Tuesday. Customer trust evaporates.

🔁

Manual Re-Indexing

Clicking 'refresh knowledge' after every catalogue change is a task nobody remembers. Drift is inevitable.

📦

Inventory Questions

'Is this in stock?' / 'Do you have the blue one?' — without live sync, the answer is guesswork, which is worse than no answer at all.

What You Get

Webhook on Create / Update / Delete

Shopify fires webhooks on every catalogue mutation. SLAtech receives them, re-indexes the affected product, and removes deleted SKUs from recommendations.

📄

Pages Auto-Indexed Too

Shopify pages (About, Shipping, Returns) sync via the same webhook mechanism. Policy changes propagate in under a minute.

🔐

HMAC-SHA256 Verified

Every incoming webhook is verified against the per-site secret you configured in Shopify. Unsigned or tampered requests are rejected.

🧑‍💻

No Manual Re-Upload

Once the webhook is wired, the admin never touches the catalogue in SLAtech. Shopify is the source of truth.

🏪

Works on Every Shopify Plan

Standard Shopify webhooks, no Shopify Plus required. Basic, Shopify, Advanced — same integration.

Frequently Asked Questions

Do I need a Shopify app install?
No. Standard Shopify webhooks + a URL endpoint + a per-site secret. We publish the exact webhook URL and header format in the SLAtech admin panel and the docs at /en/integrations/shopify.
Which events trigger a sync?
products/create, products/update, products/delete and pages/update. Variant and inventory changes arrive via products/update. You configure which ones to subscribe to; we recommend all four.
What if Shopify retries a webhook?
Idempotent on our side — we key off the Shopify product ID and the last-updated timestamp. Duplicate deliveries don't re-index the same content.
Can the bot answer stock questions?
Yes, within the limits of Shopify's webhook payload. If you include inventory levels in the catalogue fields you expose, the bot will answer from them. For real-time stock, we recommend a dedicated stock-check tool via MCP.
What about multi-store Shopify Plus setups?
Each Shopify store maps to a separate SLAtech site with its own API key and webhook secret. One agency account can manage all of them.

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