Feature · SLAtech Business

Proactive Message - Bot Starts the Conversation

The best leads don't click the chat icon - they notice you want to help. A 5-second proactive bubble with the right message turns silent browsers into conversations.

1-120s
Delay you choose
1 tap
To dismiss
3 langs
Auto-translate
Per-page
Customisable

Sound Familiar?

👀

Visitors Browse and Leave

The majority of your traffic reads, nods, and goes. Without a prompt, they never engage - and you never learn what they were interested in.

💤

A Corner Icon Asks Nothing

A chat icon is a door with no sign on it. It waits to be noticed, and a visitor with a question in mind still has to decide that the icon is where that question goes.

🤫

Silent Majority

Most people won't be the first to speak - especially on price, medical or personal topics. Making the first move lowers the barrier.

What You Get

⏱️

Configurable Delay

Anywhere from 1 to 120 seconds before the bubble appears. Five to ten is the range worth starting in: long enough not to pounce, short enough to catch someone still reading.

✍️

Custom Message

'Questions about pricing?' on /pricing, 'Need a consult?' on /services. The message is what makes the bubble click - not the timing.

📍

Per-Page Campaigns

URL Campaigns let you run different bubbles on different pages / UTM sources. /blog gets one message, /checkout gets another.

❌

Dismiss Button

Visitors who don't want to chat can close the bubble. It respects the dismissal for that session - no nagging.

🌍

Auto-Translate to 3 Languages

Write the bubble once in English; Hebrew and Russian versions generate automatically using the same AI that runs the bot. Override per language when needed.

Frequently Asked Questions

Doesn't a proactive bubble annoy visitors?
Only if it's poorly timed or repetitive. A single, contextual bubble at ~5-10 seconds of idle time is expected behaviour on modern sites. Dismiss is one click and respected for the session.
How do I measure whether it helped?
Compare conversations started per week in the analytics dashboard, before and after you switch the bubble on, and again when you change the message. Note what this is not: the bubble is not one of the surfaces the built-in A/B test covers - that test runs on the welcome message - so there is no significance figure to lean on here, only a before and after you read yourself.
Can the bubble change per page?
Yes. URL Campaigns let you configure different text, delay and CTA per page pattern or UTM source. Highest-priority match wins when multiple patterns apply.
Does it work on mobile?
Yes - it's the same widget with mobile-aware positioning. On small screens the bubble is compact and dismissible with a single tap.
Can I disable it for existing customers or logged-in users?
Not by who they are. Campaigns are matched on the page address, and nothing in the widget reads a cookie, a CSS class or a login state - so a signed-in customer on a public URL sees the same bubble a stranger does. What exists is a site-wide on/off switch and per-page campaigns. There is no audience rule.

Related

Ready to Get Started?

Free tier. No credit card. Setup in 10 minutes.

Get started free