Feature · SLAtech Business

Proactive Message — Bot Starts the Conversation

The best leads don't click the chat icon — they notice you want to help. A 5-second proactive bubble with the right message turns silent browsers into conversations.

~3×
Engagement uplift
5s
Default delay
3 langs
Auto-translate
Per-page
Customisable

Sound Familiar?

👀

Visitors Browse and Leave

The majority of your traffic reads, nods, and goes. Without a prompt, they never engage — and you never learn what they were interested in.

💤

Low Chat Engagement

A passive chat icon in the corner gets clicked by maybe 1% of visitors. A contextual bubble lifts that into double digits.

🤫

Silent Majority

Most people won't be the first to speak — especially on price, medical or personal topics. Making the first move lowers the barrier.

What You Get

⏱️

Configurable Delay

5 to 30 seconds of idle time before the bubble appears. Long enough not to annoy, short enough to catch attention before they bounce.

✍️

Custom Message

'Questions about pricing?' on /pricing, 'Need a consult?' on /services. The message is what makes the bubble click — not the timing.

📍

Per-Page Campaigns

URL Campaigns let you run different bubbles on different pages / UTM sources. /blog gets one message, /checkout gets another.

Dismiss Button

Visitors who don't want to chat can close the bubble. It respects the dismissal for that session — no nagging.

🌍

Auto-Translate to 3 Languages

Write the bubble once in English; Hebrew and Russian versions generate automatically via the same GPT that runs the bot. Override per language when needed.

Frequently Asked Questions

Doesn't a proactive bubble annoy visitors?
Only if it's poorly timed or repetitive. A single, contextual bubble at ~5-10 seconds of idle time is expected behaviour on modern sites. Dismiss is one click and respected for the session.
How do I measure the uplift?
A/B testing built-in. Run variant A (no bubble) against variant B (bubble + message) and SLAtech computes the statistical significance of the difference in engagement rate. Typical uplift is 2-4× for well-targeted messages.
Can the bubble change per page?
Yes. URL Campaigns let you configure different text, delay and CTA per page pattern or UTM source. Highest-priority match wins when multiple patterns apply.
Does it work on mobile?
Yes — it's the same widget with mobile-aware positioning. On small screens the bubble is compact and dismissible with a single tap.
Can I disable it for existing customers or logged-in users?
Yes. Set a CSS class or cookie on your authenticated pages and the bubble can be suppressed server-side via a URL Campaign that matches those pages.

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