Never Miss a Lead — Even at 3 AM
The lead that calls at 3am is the lead your competitor gets. Smart Escalation captures the visitor's name and email before they bounce — then fires a webhook to your team wherever you listen.
Sound Familiar?
After-Hours Visitors Drop Off
Without an always-on lead channel, evening and weekend visitors vanish. A site with 500 visits a day can silently lose 100 leads a month this way.
Manual Follow-Up Doesn't Scale
Reading transcripts and calling back is fine at 5 leads a week. At 50, it becomes an inbox you never clear.
Bot Can't Always Answer
When the AI hits the limits of your knowledge base, doing nothing means the visitor leaves. Smart Escalation turns 'I don't know' into a captured lead.
What You Get
2-Unresolved Trigger
After two consecutive questions the bot couldn't answer with confidence, the capture form appears. Non-intrusive, context-aware timing.
Collects Name + Email
Minimal form — name and email. Phone optional. Validated on submit. Works in Hebrew, Russian, English forms.
Webhook to Any Tool
HMAC-SHA256 signed POST to Slack, Teams, Zapier, n8n, Make or your own endpoint. 3× automatic retry on failures.
Email Notification
Human-readable email to your intake address within seconds. Full transcript + detected language + page URL attached.
Always or Smart Mode
Always-capture for high-intent pages (pricing, booking), Smart-capture for informational pages. Toggled per URL campaign.