Knowledge Gap Auto-Fill — GPT Suggests, You Approve
Every 'I don't know' is money on the floor. Knowledge Gap Auto-Fill scans unresolved questions weekly, drafts answers with GPT-4o, and ships them to your Private Knowledge with one click.
Sound Familiar?
Bot Says 'I Don't Know'
Every fallback is a lost lead and a data point you're ignoring. The same unanswered question comes up twenty times a week until somebody fixes it.
Manual Gap Research
Reading logs, identifying recurring themes and writing answers by hand is a Friday-afternoon job that never quite happens. Gaps compound.
Missed Revenue
If your bot can't answer 'do you ship to Eilat?' and the visitor leaves — that's a sale. A single missing Q&A can cost more than a month of platform fees.
What You Get
Weekly Scan
Every Monday the system analyses the previous week's unresolved queries and clusters them by topic.
GPT-4o Suggests Answers
For each cluster, GPT-4o proposes an answer grounded in your existing content. Drafts — not auto-publishes.
One-Click Approve
Admin reviews, edits if needed, and approves with one click. The answer moves to your Private Knowledge base.
Saves to Private Knowledge
Approved answers sit in the Private Knowledge layer and bypass RAG — next visitor asking the same question gets the exact answer, instantly.
Weekly Digest Email
Admin gets a single email every Monday with the new suggestions and a one-click link to review. No dashboard-hunting required.