Shopify

How to add an AI chatbot to a Shopify store

To add SLAtech AI to a Shopify store, paste two lines of code into your theme's theme.liquid file just before the closing body tag. No app is needed. Optional Shopify webhooks then tell the assistant when a product or page changes, so its answers follow your catalogue.

First, copy the code

In the SLAtech AI admin panel, open your site, go to the widget settings, the Embed code tab, and click Copy code. It is two lines: a div carrying your site's widget key, and a script tag that loads embed.js. Copy both together. The key is meant to be visible in the page source: it can ask questions, not change your knowledge base.

Where the code goes in Shopify

In the Shopify admin open Online Store, click the ... menu next to your theme and choose Edit code. Shopify recommends duplicating the theme first, as a backup. Open layout/theme.liquid - the layout every page of the store uses - paste both lines just before </body>, and save.

Keeping answers current

The assistant reads your store like any website. To have it follow the catalogue as it changes, create Shopify webhooks for products and pages to the address shown in your site's advanced settings: each product change re-reads that product's page, and a deleted product leaves the assistant's knowledge. If you list Allowed origins, include both your own domain and yourstore.myshopify.com if you test there.

Check that it works

Open the live site in a private window. The chat button appears in the corner; ask a question your site answers. The conversation shows up in the admin panel. If the button does not appear: check that the page is published, that both lines were pasted together, and - if you filled in Allowed origins in the site's advanced settings - that every address the site opens on is listed, with and without www, plus the platform's own address if you test there. An empty field allows any.

Frequently asked questions

Do I need a developer to add a chatbot to Shopify?

No. Copy two lines from the admin panel and paste them where this page shows. Everything else - colour, welcome message, language - is set in the admin panel without touching the code again.

Do I need to install a Shopify app?

No. Two lines in theme.liquid put the assistant on the store, and standard Shopify webhooks keep it up to date. Every webhook is checked against your signing secret.

How much does it cost?

There is a free plan with no credit card, and paid plans start at $49 a month. The current limits of each plan are on the pricing page.

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