Clinics in Israel

An AI chatbot for a medical clinic website in Israel

SLAtech AI Medical answers your patients' questions on your clinic's website - hours, services, prices, what to bring, which insurers you work with - in Hebrew, Russian or English, from the content of your own site. It does not diagnose or prescribe, it points emergencies to 101, and what it cannot find on your site it does not make up.

What it answers, and what it must not

It answers the administrative questions that already have an answer somewhere on your site: opening hours, addresses, which services you offer, how to prepare for a visit, which health funds and insurers you work with, what a procedure costs if you publish it. A site set up as a clinic instructs the assistant never to diagnose a condition or prescribe medication, always to recommend a licensed doctor, and to direct emergencies to 101 or 112.

Patients who write in Hebrew, Russian or English

Each patient is answered in the language they wrote in, even if your site is only in Hebrew: the facts come from your pages and are given in the patient's language. In Hebrew the whole widget runs right to left. Your reception staff can use the admin panel in Hebrew, Russian or English. You can see it on a live demo clinic site in all three languages.

Patient details and handing over to a person

With identifier masking switched on, Israeli ID numbers - checked by their control digit - and Israeli and +7 phone numbers are recognised. When a patient asks for a person, or the assistant cannot answer, it offers to pass the conversation on. Customer data is never used to train AI models. Beyond the web widget, the same assistant can answer on WhatsApp Business with your own number and on Telegram, from the Starter plan.

Seeing what patients ask that your site does not answer

Every question the assistant could not answer is collected on one page in the admin panel. That list is the most useful thing it produces for a clinic: it shows, in patients' own words, what is missing from your website. Add the answer in the admin panel or on the site, and the next patient gets it. In our published benchmark the medical demo declined 13 of 15 questions it had no answer to, instead of guessing.

Frequently asked questions

Can an AI chatbot give medical advice to my patients?

It should not, and a site set up as a clinic instructs it not to: no diagnosis, no prescription, a recommendation to see a licensed doctor, and emergencies directed to 101 or 112. It answers from your clinic's own published content.

Does it answer patients in Hebrew and Russian?

Yes, and in English. Each patient gets the language they wrote in, with the widget right to left for Hebrew, even if your website exists only in Hebrew.

Can it answer which health funds or insurers we accept?

Yes, if your website says it. The assistant answers from your own pages; what is not there, it does not invent, and it offers to pass the question to your staff.

Does it work on WhatsApp?

Yes, from the Starter plan: WhatsApp Business with your clinic's own number, Telegram and the widget on your site.

How much does it cost for a clinic?

There is a free plan with no credit card, and paid plans start at $49 a month. The current limits of each plan are on the pricing page.

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