en
English
NativeCoverage: Widget interface, answers, admin panel.
The default when nothing else tells the widget which language to use.
Multilingual
First-class multilingual coverage
English, Hebrew and Russian are built into the widget, the answers and the admin panel - Hebrew right to left. The answer follows the language of the question and is written from your own pages, whatever language they are in. Other languages are available on request.
Per-language coverage profile
he
Hebrew
NativeCoverage: Widget interface right to left, answers, admin panel right to left.
In Hebrew the whole widget turns: the window, the message bubbles, the input field, the lead form and the card that offers a person. Israeli ID numbers (checked by their control digit) and Israeli phone numbers are recognised by identifier masking when it is on.
ru
Russian
NativeCoverage: Widget interface, answers, admin panel.
Russian answers come from your pages in any language, so a site in Hebrew or English can answer Russian speakers without a Russian version. Russian phone numbers in the +7 format are recognised by identifier masking when it is on.
Implementation detail
How the widget picks its language
In this order: the language the visitor picked in the widget's switcher, if they ever did; the language the page declares (<html lang>); the script of the page - a page that is mostly Hebrew or Cyrillic text gets that language; the language set for the site in the admin panel; the browser's language; and English. The switcher in the widget header offers English, Hebrew and Russian at any moment and remembers the choice.
The language of the answer
By default the answer is in the language of the question, read from its letters: Hebrew letters get Hebrew, Cyrillic gets Russian. A site can instead fix one language for every answer in the widget settings. The answer is written from your content whatever language that content is in, so an English site answers a Hebrew question in Hebrew. An answer that comes out in another language than the one required is not shown; a fixed message in the right language replaces it.
Which pages it answers from
Each crawled page keeps the language it declares. When there are enough pages in the language of the answer, those are used as sources; when there are not, pages in the other languages are used and the facts are given in the language of the answer.
Texts you write once
The welcome message, the input placeholder, the reply for questions it cannot answer and the proactive message can be written in English: they are translated into Hebrew and Russian automatically and stored, so a visitor is greeted in their own language.
Admin panel
The admin panel is available in English, Hebrew (right to left) and Russian, and each person's choice is saved to their account.
Other languages
English, Hebrew and Russian are built in. Other languages are available on request, depending on the customer's need.
Need Hebrew or Russian on your site?
More on the Hebrew AI chatbot and the Russian AI chatbot. There is a free plan to try it on your own pages.
Buyer evaluation tools
Four self-serve tools for evaluating SLAtech (or any AI chatbot vendor) without a sales call:
Frequently asked questions
Which languages does SLAtech support?
English, Hebrew and Russian are built in: the widget interface, the answers and the admin panel. Hebrew runs right to left. Other languages are available on request.
Will it answer in Hebrew if my website is in English?
Yes. By default the answer follows the language of the question, and the facts from your English pages are given in Hebrew. You can also fix one language for every answer in the widget settings.
Does SLAtech support Russian?
Yes - the widget interface, the answers and the admin panel. Russian answers come from your pages in any language, so a site in Hebrew or English can answer in Russian.
How does the widget choose its language?
The visitor's own choice in the widget's switcher first, then the page's declared language, the script of the page, the site setting, the browser's language, and English last. The answer follows the language of the question unless the site fixes one.
What if the answer comes out in the wrong language?
It is not shown. A fixed message in the required language replaces it.
Can you add a language beyond English, Hebrew and Russian?
Yes - English, Hebrew (full RTL) and Russian are our three native languages; additional languages are available on request based on customer need.