Fireberry integration

An AI chatbot that sends its leads to Fireberry

SLAtech AI answers the visitors of your website in Hebrew, English and Russian from your own content. When a visitor leaves a name, an e-mail or a mobile number, the lead goes straight to Fireberry: the contact is found or created, and a note on it says what the visitor asked, on which page and in which language. You connect it once, with your Fireberry API key.

What arrives in Fireberry

For each lead the assistant looks for a contact with the visitor's e-mail, or with the mobile number when there is no e-mail. If there is none, it creates one with the name, the e-mail and the mobile number. Either way it adds a note to the contact with the question, the page it was asked on and the language of the conversation, so whoever calls back knows what the person wanted.

How to connect it

In your SLAtech AI admin, open the site, then Setup, then the card for Israeli CRM and invoicing systems, and choose Fireberry. Paste the API key (TokenID) of your Fireberry account. The key is checked with Fireberry before it is saved, then stored encrypted and never shown again. A button sends one clearly labelled test lead, so you can see the contact appear before a real visitor does.

When Fireberry does not answer

The lead is never lost. It is saved in SLAtech AI and e-mailed to you as before, and the error is shown on the connection page with its time. A site sends its leads to one system, so connecting Fireberry replaces another system connected on the same site.

Frequently asked questions

Does it create duplicates in Fireberry?

It looks for the contact by e-mail, or by mobile number when the visitor left no e-mail, and adds a note to the contact it finds. A new contact is created only when none matches.

Does SLAtech AI read anything from Fireberry?

No. It only sends the lead: it does not read your contacts and does not change the fields of a contact that already exists.

What do I need to connect it?

A Fireberry account and its API key. You paste the key in the admin; nothing has to be installed in Fireberry.

Can I stop sending leads?

Yes. Disconnect on the same page: sending stops and the stored key is deleted.

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